Shipping Policy

Deliveries are done by an external courier companies. Therefore, we have no control over delivery days or times and cannot give advanced delivery information such as specific day or times.

However, there are time frame for Various Areas:

Primary Areas - 1 to 3 business Days Approx

Extended areas - 1 to 5 Business Days Approx

Rural Areas / Tobago - 1 to 7 Business Days Approx

Please note some areas are red zones and unfortuntately we cannot offer Pay on Delivery to those areas. Eg Sealots, Laventille, Beetham etc. For persons living/working in those areas you may consider asking a friend or family to collect your order for you at their location outside of these areas.

Delivery is only to fixed locations such as work or home. We do not use meeting places for delivery orders as no specific day or time can be given to arrange a meeting.  Please do not use meeting places when placing orders as it may result in cancellation of the order. If working on rotation or shift please inbox us for assistance and guidance on if and how we can work around your schedule to have your item/s delivered. Please ensure all information is entered correctly especially contact information. If incorrect information is entered and we have no way of contacting you we reserve the right to cancel orders placed.

Once an order is processed and dispatched the respective courier company will call on the day that your order is Out for delivery. 

Should a Pay on Delivery Order be refused, for any reasons that is no fault of ours, the customer is liable for the shipping fees incurred.

Delivery Fees are non refundable.

We reserve the right to refuse pay on delivery options.